customer experience

Customer experience is our number one priority.  We design and build our own escape rooms, enabling us to provide the most immersive and enjoyable escape experience possible.

Save and Play

We’re always trying to provide the most value for money experiences to our customers, our tiered pricing is testament to this. Checkout our Exclusive Escape Room Special Offers Here

customer service

Our tripadvisor reviews say it all really, but we pride ourselves on providing great customer service. Whether you are a nervous newbie or an experienced enthusiast we ensure you enjoy your visit.

tripadvisor logoDont Get Locked InDont Get Locked In
5 tripadvisor stars
5 Stars - Based on 103 User Reviews
  • 5 star ratingGreat family experience A lot of escape rooms don't really cater for families in their pricing but DOn't Get Locked In do which is refreshing so we were able to give our kids... read more

    MrsO76 Avatar
    MrsO76
    9/01/2019

    5 star ratingAmazing Alcatraz Room Today 6 of us had a brilliant time completing the ‘The Rock’ escape room for a 20th birthday celebration. Cathy was so lovely - being friendly, helpful and informative about... read more

    JenExploring99 Avatar
    JenExploring99
    4/10/2019

    5 star ratingReally exercises your brain cells! This is the first escape room we had done but our adult sons who were with us had done a couple before and it was a great way to spend... read more

    Noel H Avatar
    Noel H
    11/11/2019
  • 5 star ratingBrilliant experience We had a family trip yesterday to escape from 'the secret hut . We had a brilliant time working together and solving the puzzles to ESCAPE!
    I would thoroughly recommend...
    read more

    241herbert Avatar
    241herbert
    4/23/2019

    5 star ratingThe Rock We spent an hour trying, unsuccessfully, to escape from The Rock but had a fantastic time doing so. We will definitely be back to try our luck at the Secret... read more

    TomG4056 Avatar
    TomG4056
    2/17/2019

    5 star ratingWe escaped the rock with 1 min 10 secs left! Well worth a visit....always been unsure on escape rooms but glad I went as now I want to do more. very well set-up, lovely host and very clear instructions. If... read more

    alanlarman Avatar
    alanlarman
    7/22/2019
  • 5 star ratingGreat afternoon escaping! Second visit and this time we did the ‘Rock’ room. Very well planned out and good challenges to overcome. This room was more practical in my option than the other... read more

    Claire196601 Avatar
    Claire196601
    2/28/2019

    5 star ratingFantastic, atmospheric escape room Myself, wife and niece have just completed the rock escape room
    The quality of the room was fantastic, the puzzles were challenging but achievable
    We escaped with 1 second remaining.
    The clues are...
    read more

    davidphillips2015 Avatar
    davidphillips2015
    1/14/2019

    5 star ratingReturn trip to escape from Alcatraz We’re a fairly experienced group (18 rooms) but we brought a newbie with us to escape the Alcatraz room and succeeded with a couple of mins left!
    It is a challenging...
    read more

    Connector56457111018 Avatar
    Connector56457111018
    12/03/2018
  • 5 star ratingAwesome! Had a great time! The attention to detail in the room was fantastic! So clever how they put the room together with all the puzzles and props. Brilliant fun -... read more

    Bholmes92 Avatar
    Bholmes92
    11/18/2018

    5 star ratingKing-Walker’s escape again! We had so much fun trying to escape the hut (and succeeded with only a couple of minutes to spare!).
    Well thought out and with the right amount of tech, the...
    read more

    raisenmuffin Avatar
    raisenmuffin
    12/03/2018

    5 star ratingBook now, a great experience A family trip with a 10 &13yr old, we did not know what to expect as we have not done anything like this. An amazing experience, friendly, warm staff. Fantastic... read more

    benpK1688XY Avatar
    benpK1688XY
    12/28/2019

ABOUT OUR ESCAPE ROOMS

60 MINUTES TO ESCAPE

Each games lasts for 60 minutes.  Consequently, every second counts, therefore you  need to work as a team to solve the puzzles and escape. Do you think you have what it takes?

BOOK YOUR GAME NOW

You can book your session using our online booking system.  Prices start at just £20 for adults, £18 for seniors and £16 per child. We accept credit card payment.

WORK AS A TEAM

Our escape rooms are a great group activity.  You can challenge yourself and above all, you can work with your team mates to solve the puzzles and complete the mission.

WHO CAN PLAY?

FAMILY

The games are perfect for all ages.  However, children aged 12+ will generally get the most out of the experience.  Younger children (8+) are also welcome but must be accompanied by an adult.

FRIENDS

Escape rooms are a perfect way to spend time with friends, especially to share a special occasion like a birthday. Consequently, why not try something different with a group of friends!

TEAMS

Our games provide a great team building experience for groups of up to 8 people. Furthermore you can book multiple rooms together, enabling larger groups to play together.

3
4

Rooms

1014
2000

Combinations

38
60

Minutes

THE KUDOS CHALLENGE

The Kudos Challenge is unique to Don’t Get Locked In, enabling you, the players, to take control of how many clues you use and thus how difficult the game is.  Less clues means more kudos. we have created 3 levels of difficulty:

Bronze

kudos challenge bronze

Silver

escape room kudos challenge silver

Gold

escape room kudos challenge gold

Each level allows the team to ask for a limited number of clues, for example Gold level is 0-3.  This enables our players to directly control with what difficulty level they want to play the game.  For those players that escape on Gold level there is a special prize.

 

Of course you don’t have to take up the Kudos Challenge you can instead use as many clues as you want to ‘just escape’, that is the beauty of the Kudos Challenge it’s your choice how you play each game.  Good Luck!

PRICING

HOW MANY?

Our escape rooms can take a maximum of 8 people per session, as a result 2-8 people can experience the rooms in one session.  We also offer side-by-side sessions for larger groups who would like to experience both rooms simultaneously.

HOW MUCH?

Our escape rooms are perfect for people of all ages, consequently we feel our pricing should reflect that.  Therefore we don’t charge one price for all! Our pricing is £20 for adults, £18 for senior citizens and £16 for children under 16.

SHARING

Your escape room experience should be a unique memory to share with your fellow gamers.  Consequently, we not to expect you to share a session with anyone else, even for groups of 2 people.

Wing

Bedford

Contact us

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